Frequently Asked Questions

How EMI Works ?

There is two types of EMI

1. EMI using your credit card, subject to bank issuing credit card they charge you interest 13% based on the scheme you choose.

2. EMI through Zest Money, zest money is offering 0% Interest EMI for All the buyer who wants to buy product in our site they provide 0% interest upto 3 month EMI scheme and they charge you interest rate based on the number of months scheme you choose at the the time of purchasing.

How to Buy Product using Zest Money?

Zest money is the best Platform to buy your desired product on the go, we will mention step by step process to avail zest money credits.

  1. Sign up your zest money account with your mobile phone and email ID here > zestmoney.in
  2. Enter the details on zest money page like Name, address, occupation, bank details, family details etc., as per the Govt ID Card which you use and Take a selfie and upload on the zest money page when It prompt for it.
  3. Upload the scanned govt ID and Document for proof as per the zest money required.
  4. Once you upload the details zest money executive will look into your account and approve for the account with in 2 working days.
  5. If you don’t get approval from zest money, then you must re-upload the document or details again, further details or errors will be sent through your registered mail, phone or sms follow the instruction as per the guide.
  6. once your registration completed successfully visit eaddicitve.in choose the product select config, add to card, then click checkout enter your details and address then click make payment.
  7. Our website redirect to 3D secure payment gateway page “Razor Pay” which will prompt on a  pop up box there you can see EMI and option will be available for Zest money enter your phone number to login then you can see the credit limit which you have got approved from zestmoney.in  choose the plan and make payment.
  8. Finally you will purchase the product on EMI without using credit card.

If you have any issue while using zest money EMI payment or opening zest money account contact zest money customer support +91-9343422556 for further support they will assist you promptly for hassle free EMI.

What Shipping Methods Are Available?

We have 2 types of shipping methoed

  1. Express mode (all over India)
  2. Surface mode  (all over India)

We use Below Courier Services

  1. Delhivery Courier
  2. Bluedard Courier
  3. DTDC Courier

How Long Does it Take To Get My Order?

Usually we take 3 working days to dispatch the laptop. You will get the laptop within 5 working day from the date of purchase. within seller city or seller state (South India) You will get within 3 days.

How Do I Track My Order?

We will provide you the tracking link and tracking details to your registerd mobile number. You can track your package and you can customized your delivery date and time after shipment.

How Do I Place an Order?

You can simply register with your email address and password on my account  eaddictive.in then you can add a product to cart and checkout with billing details finally make payment by choosing the payment COD, Card Payment or EMI Option.

How Should I Contact if I Have Any Queries?

You can contact us via

Email: sales@eaddictive.in

Phone: 8148948138

Do I Need an Account to Place a Order?

Yes!! you need an account to place an order you can create your account in our website with your email ID.

How can I raise a claim if there is an Issue?

Raising a claim is an easy option in eaddictive.in You can login with your account and click raise a cliam link in our website then submit your claim, All the claim will be checked and resolved within 48 working hours.

Do you ship all over India ?

Yes!! We have exlcusive ecommerce Courier partner and we deliver all over india Including Andaman Nicobar.

Can I get Original Image of the Product

Yes!! We already included the original image of the product in our each product description. if you want exclusively we can send in your whatsapp. Contact in whatsapp: +91 81489 48138

Is there any discount or offer ?

We really appreciate your interest in our website and our product but unfortunatly we don’t have any offer or discount at the moment. All the product in our website is exclusive and offered price only.

If I Get DOS os instead of win 7 Can I get discount ?

Unfortunatly We can’t give discount for DOS os, Win 7 is default Operating System so No discount and we don’t charge additional charges for windows 7, We charge only win 8.1 and windows 10 only.

Will I Get OS original? can I enable Windows Updates ?

We do Not sell or encourage to piracy, We eAddictive.in is against piracy. The operating system you get in the laptop at the time of purchase is original Version of Windows, You get Windows Key Along with the laptop at the time of purchase. You Can Get windows update any time.

 

How Can I Trust You?

We are reliable seller in laptop we are into this business for more than 7 Years and Sold More than 2500 Refurbished laptop all over India. We always focus to give best after sale support and transparent transaction in eaddictive.in

Can I Open the Package Before Paying Cash on Delivery to Courier Person?

Every courier service has thier own rule, they Won’t allow You to open the box without paying the Cash at the time of delivery but still you can request them to open infront of the courier person just to see the overview. We 200% assure that you will get what you Pay and what you order for. We do not cheat buyers those who Trust us.

Cash On Delivery, 0% Interest On EMI, Free Shipping, Call us: 81489 48138
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